How to setup the TRENDnet TV-IP311PI With Cloud Recording

TRENDnet Outdoor 3 MP PoE Dome Network Surveillance Camera with Night Vision, TV-IP311PI

The TRENDnet TV-IP311PI network camera is a nice solution if you want an outdoor camera that supports Power Over Ethernet (POE). To get started with this camera on, just plug it into a POE router and it will grab an IP address via DHCP. To find the IP address, you can use the included software or just look at the attached devices on your router’s admin page. Look for the MAC address of the camera in the list and you’ll be good to go. In my case the camera was using

I’ll also show you how to push images to so you can take advantage of all of our cool features, like SMS and email alerts, 30 days archiving, no firewall config, clip sharing, embedable live streams, guest access, etc.

Next point your browser at that IP address and it will ask you to login. The default login and password for the TV-IP311PI  is admin and admin.  You’ll probably want to change that.

To get this camera working with just have it upload to at 1 frame per second.  Here are the details…

Add a New Camera to your account

Simply log into your account click the Add Camera button. has a free one week trial, so give it a go and see if it works for you.  (It’s free to setup an account with Camera monitoring starts at $9.95/month after your free trial is up.)  Once you login you’ll see a page like this:

Add new camera page

Next you’ll see a page like this where you can set the timezone for your camera, give it a name, and tell us the model.  Cameras default to private but you can make them public if you want to share them with the world.

After that, we’ll generate some FTP credentials for your camera. This generates a login for your TRENDnet TV-IP311PI  to where it can upload images via FTP. This tells your camera where to upload the images. The important information here is:

  1. FTP Server
  2. FTP User name
  3. FTP Password

Save these so we can add them to your camera later.

FTP credentials


Tell your camera about

Now you need to configure your camera so it will upload images to Go back to the camera config page using the IP address we discovered above.  Get to the Snapshot settings page by clicking:

Advanced > Events > Snapshot

The Snapshot Settings. It will look like this.  You’ll want to set the camera to upload continuously, which TRENDnet calls CONTENTIOUS, but we’ll forgive them.  Note the upload interval is set to 1,000 milliseconds.  That’s the fastest upload the TRENDnet TV-IP311PI  will support, but 1 FPS is fine for use with

TV-IP310PI Snapshot Setting Enable continuous uploads at 1000 milliseconds

Next we need to configure where those snapshots will be uploaded.  Go to the FTP Server page by clicking:

Advanced > Storage > FTP Server

The FTP Server page will look like this:

TV-IP310PI FTP Settings

For some reason the TRENDnet camera won’t take a hostname, so we need to use an IP address.  To get the IP address for your server, you can use the command nslookup or just ping the address.  Currently we have two IP addresses per hostname.  For example, nslookup for will return:

$ nslookup
Non-authoritative answer:

This means we can use either or for the Server Address.  The drawback to this is your camera is tied to a specific server.  We occasionally reboot servers or take them offline for maintenance.  If the camera was connecting to a hostname, it would simply reconnect to another server.  So by using an IP address, the TRENDnet TV-IP311PI  isn’t as fault tolerant as it should be.

The port should stay 21. The username is unique to your camera so use whatever you got from’s add camera flow. Ditto for the password. Best to copy and paste it so you don’t make a mistake. You can leave the other options as they are.  We ignore them on our side.  Click the Save button and the TRENDnet TV-IP311PI  should start uploading to

On the side the page should go from this:

Waiting for upload

To a page that shows the image your camera uploaded.  Something like this:


Congratulations, now you’re done with the camera config. You’re camera is now on We’ll archive all the motion events, giving you 30 days of archives, SMS and email alerts, guest access, and a whole lot more.  You can view the live stream on our website or in our apps.  No firewall configuration is needed.  No PC in the basement required.

If you have any problems, send email to info @ and we’ll try to help you out!